Frequently Asked Question
How do I submit my order as a Client?
Simply go to the order now page, fill up the form mentioning your requirement and click on the place an order button highlighting in green.
Do you follow any writing policy?
How does your professional content writing process work?
Once you complete the process of online order submission and payment, we will analyse your project requirement and specification. This usually takes from one day to maximum two days depending on the sophistication and requirement of your project.
How do you match up my requirement?
We work with some of the best writers of the industry. We check over your content specification and requirement and match up to the best writer who can fulfil your requirement appropriately.
Can I request the same writer?
Yes, certainly you can.
Can you post blogs on my website?
Yes, we can. Our exclusive blogging service includes fully managed blogging package where our editorial team posts blogs directly on your WordPress blog page using the right SEO optimization technique. We create informative and readable blogs and make sure that each post must have some feature images to attract the attention of visitors.
Can I own content copyright with my order?
Yes, you can. As per our writing policy, the moment you buy content from us, all content will be published under your name, and it will be owned by you only. We remove our copyright once you made full payment for it and delivered to you. If we are posting blogs on your webpage, we ensure to put your name in the author section.
Do you check contents on Copyscape or other related software?
We check content through our Copyscape premium account and proofread for grammatical accuracy. All content we write are delivered through our editorial staff.
How do I retrieve my content orders?
We will send you doc/docx files for your each content order through email. You just need to click on it to download the files.
What is your revision policy?
For basic and enterprise level packages, we offer a single revision. For our premium clients, we provide unlimited revision. View our “home page” to get more details.
How can I submit my revision request?
You can ask for a revision through email. We will try hard to fulfil your requirement and edit as per your requirement.
What type of payment options I have?
Presently, we offer PayPal and direct bank deposit options for all transactions.
Are your payment forms secure?
Yes absolutely, all payment transaction is done securely through PayPal and Bank deposits.
What is the minimum turnaround time of projects?
The minimum turnaround of projects has been categorised as per the volume of the content order –
|Projects||Order volume||Time frame|
|Urgent order||2 articles||48 hours (minimum)|
|Small Order||10 articles||3 days (minimum)|
|Large projects||50 articles||7 days (minimum)|
|Bulk projects||100+ articles||As decided|
What is the process of refund request?
The refund request will be accepted only if the client shows some valid reasons for not accepting the content on the following grounds –
- Grammar and spelling error
- Misuse of topic
- Wrong information
What type of package should I choose?
To better serve your requirements, we have categorized our services in three packages namely, basic, enterprise and premium. You can choose the one according to your requirements. We take up each project with equal importance and attention.